Tag: call manager

Cisco IP Phone “Host Not Found” error.

Introduction This post explains why you are getting “Host Not Found” error on your newly registered IP phone’s display and how to fix it. Why “Host Not Found” error? The reason you are getting this error is that when you autoregister a brand new IP phone, it attempts to take you through the self-provision wizard,

Cisco UCCX 11.5 + CUCM 11.5 Integration

Introduction In this article we will go through the integration process of UCCX (Cisco Unified Contact Center Express) 11.5 with CUCM (Cisco Unified Communications Manager) 11.5. The process will be similar for other software versions as well. CUCM side: 1. Enable AXL Web Service on CUCM Go to Cisco Unified Serviceability -> Service activation and

How to configure Native Call Queuing in CUCM ?

Introduction In this post we will go through the process of configuring Native Call Queuing in Cisco Unified Communications Manager 11.5. This allows us to have basic call queuing functionality with periodic announcements without implementing Cisco Contact Center Express/Enterprise. How to configure native call queuing? Below are the required steps to get Native Call queuing

Cisco MLPP configuration.

Introduction. In this post we will configure MLPP feature on Cisco Unified Communications Manager 11.5.   MLPP or AS-SIP? There’s some confusion about how to configure MLPP for Cisco SIP phones like 8800 and 7800 series. The are some bugs on Cisco website saying that MLPP/AS-SIP is not working on 8800 series phones, for example: