Tag: cisco

Load SIP Firmware to Cisco 7900 IP Phones.

Introduction In this post we will learn how to upload SIP firmware to Cisco 7911 IP Phone. This will make possible using the phone with third party SIP servers. The instruction below applies to all Cisco 7900 series IP phones. Step 1. Download the SIP firmware. Before we start, let’s download the required SIP firmware

Cisco IP Phone “Host Not Found” error.

Introduction This post explains why you are getting “Host Not Found” error on your newly registered IP phone’s display and how to fix it. Why “Host Not Found” error? The reason you are getting this error is that when you autoregister a brand new IP phone, it attempts to take you through the self-provision wizard,

Cisco UCCX 11.5 Basic IVR Application

Introduction In this post we will create a basic IVR application on Cisco UCCX 11.5 server. Our application will play out the greeting to the caller and allow him to enter the extension number or wait for being transferred to the operator. Prerequisites Before you go through this tutorial you should have a working UCCX

Cisco UCCX 11.5 + CUCM 11.5 Integration

Introduction In this article we will go through the integration process of UCCX (Cisco Unified Contact Center Express) 11.5 with CUCM (Cisco Unified Communications Manager) 11.5. The process will be similar for other software versions as well. CUCM side: 1. Enable AXL Web Service on CUCM Go to Cisco Unified Serviceability -> Service activation and

How to run Cisco router as a virtual machine?

Introduction In this post we will learn how to install and run Cisco router as a virtual machine. Cisco has a special product called CSR (Cloud Services Router) 1000v for deploying routers as virtual machines. You can use these VMs for testing and learning purposes. Cisco supports all popular cloud and virtualization platforms, but I

How to configure Native Call Queuing in CUCM ?

Introduction In this post we will go through the process of configuring Native Call Queuing in Cisco Unified Communications Manager 11.5. This allows us to have basic call queuing functionality with periodic announcements without implementing Cisco Contact Center Express/Enterprise. How to configure native call queuing? Below are the required steps to get Native Call queuing

Custom background image on Cisco IP Phone

Introduction This is a short article on how to create a custom background image on Cisco IP phone managed by Cisco Unified Communications Manager(CUCM). We will consider IP Phone Cisco 8851 and CUCM 11.5, but the provided instructions are applicable to any IP Phone managed by CUCM. Background Image Format The first thing we need