Month: May 2019

Introduction In this article we will setup an IRF stack with two HP 5130 switches that run Comware OS. What is IRF? IRF (Intelligent Resilient Framework) is a proprietary virtualization/stacking technology used in some HPE switches. It has been developed originally by H3C, but later HPE acquired H3C. IRF allows us to interconnect several switches

Introduction In this article we will go through all the steps required to configure call queues in FreePBX 13. Call Queuing is a feature of almost any call center which allows you to keep incoming calls in a queue while they are waiting for their turn to be served by agents. Requirements I assume that